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Equipment installation and commissioning, training for the Buyer's personnel is free of charge, and lifelong service for all products sold.

For equipment damage not caused by the supplier, priority shall be given to the provision of spare parts and repair obligations, and long-term preferential provision of equipment wearing parts supply services

The warranty period is 12 months. During the product warranty period, we will be responsible for repairing or replacing parts free of charge for product quality problems caused by manufacturing. After the warranty period, we will continue to provide considerate services and only charge the cost.

In case of any quality problem with the equipment, after receiving the user's maintenance notice, the company's maintenance personnel will give a timely reply and promise to arrive at the site within 48 hours (24 hours in the province) to create a good working environment for customers.

Please let us know the material type and name, initial moisture content, final moisture content and output requirements before ordering equipment.

We will arrange professionals to contact you in a timely manner. At the same time, you can obtain online services and help through communication tools such as WeChat or telephone.

The company has a number of microwave energy technical experts and a strong technical development team, has technical reserves for many years of industrial microwave equipment production technology research, and has formed a good cooperative relationship with domestic related industry institutions, experts and universities. Lemo is a professional OEM of microwave equipment in China.

Professional technicians could introduce product features and overview for customers, and provide decision-making information and relevant conditions for users to select appropriate products.

Actively provide performance characteristics and parameters of various industrial equipment through technical design scheme. We welcome customers to visit the company at any time.

Select domestic and foreign accessory manufacturers to ensure that they meet customer requirements and facilitate routine maintenance and accessory supply.

During the manufacturing process, fully cooperate with the customer in various stages of product supervision, inspection and acceptance.

Product manual would help customers correctly use our products

Distribute customer satisfaction questionnaires through various channels to widely collect customer opinions and market information.